Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will not be used in ways that you have not consented to.

Privacy Policy & Terms of Use

We appreciate the trust you place in Capitol Earth Rugs, Inc.  We’re committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.  Capitol Earth Rugs, Inc. wants to ensure the most positive online shopping experience possible.  Every effort has been made to check our information for accuracy.  Descriptive or typographical errors are subject to correction.

We always welcome your questions and feedback.  For privacy related issues please contact us.

Information We Collect:

We may collect the following information: first and last name, street address, city, state, telephone number, e-mail address, and when necessary credit card information when you:

Place an order on our website

Return or Exchange an item

Inquire about our services

Request more information

Create an online account

Subscribe to our e-news

Are referred to us

Participate in a marketing survey, promotion, or online event

 

At Capitol Earth Rugs, Inc. we always want to provide you with the best possible on-line shopping experience and fulfill your orders exactly as you’ve requested. In order to do this we collect information that allows us to:

Process and track your order

Provide the services you request

Contact you about the status of an order

Send you information or promotional offers we believe will be of interest to you

Send you e-mail promotions

Identify your product and service preferences

Customize our communications with you

Provide information concerning products you have purchased

Improve our merchandise selection and customer service

Information We Share With Others:

We may contract with other companies to provide certain services including credit card processing, affiliate marketing and shipping.  We provide these companies only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected.  These companies are legally prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than Capitol Earth Rugs, Inc.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order or when required by law to do so.  We may also share information companies assisting in fraud protection or investigation.  We do not provide information to these companies for marketing or commercial purposes.

Your Choices:

We offer choices about the types of information you receive from us. If you prefer not to receive information or communications from us, please contact us.

How We Use E-mail:

When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. For example, after you place an on-line order with Capitol Earth Rugs, Inc. you will receive an e-mail confirmation.

Links To Other Sites:

Occasionally we provide links on our website to other sites we think you will enjoy.  These sites operate independently of Capitol Earth Rugs, Inc. and have established their own privacy and security policies.  For the best online shopping experience, we strongly encourage you to review the policies at any site you visit.

Update and Review Your Information:

To update you customer information please contact us.  A limited amount of purchasing information may be available to you.  To protect your privacy, we will need to validate your identity before you update or review your information.

Security:

It is our intention to protect against the loss, misuse or alteration of information that we have collected from you.  We use a variety of current technologies and processes for protection of our customer data.  We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request information, or create an account on our website, your transactional information is transmitted in a safe, encrypted format.  See secure online shopping for details.

Privacy of Children On Our Website:

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

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